Questions
Frequently asked questions
What is the process for ordering custom blinds?
It starts with a free consultation: we come to you, measure your windows and give you a personalized quote. Once you confirm, your custom blinds are crafted within one to two weeks, and we schedule an installation date that works for you.
How do I schedule an appointment?
Call us at (778) 743-5723 or use the online booking form. The consultation is free, and we will find a time that fits your schedule.
How long do production and installation take?
Production takes about one to two weeks after your quote is confirmed. Installation is then booked at a time that suits you.
What materials are used in your blinds?
We use premium, durable materials chosen to look good and keep working. At the consultation we go through the options for your rooms before you decide.
Do you offer any warranties or guarantees?
Yes. Our products and installations come with a comprehensive warranty.
How do I care for my custom blinds?
Regular gentle dusting keeps most treatments looking fresh, and we leave detailed care instructions for your specific fabric with every installation. When in doubt about a specific mark or material, ask us before trying anything abrasive or damp.
What service areas do you cover?
We serve thirteen cities across Greater Vancouver and the Fraser Valley: Surrey, Vancouver, Burnaby, Richmond, Delta, Langley, Maple Ridge, Coquitlam, Port Coquitlam, New Westminster, North Vancouver, West Vancouver and Port Moody.
Anything we have not covered here is exactly what the free consultation is for. Book yours or call (778) 743-5723.
No cost, no obligation
See it in your own light.
We come to you, measure your windows and give you a personalized quote.
Book Your Free Consultation Today